about ROOM

our mission

Now in our 23rd year, ROOM’s mission statement is the same as ever:  amazing design coupled with equally exceptional customer attention.

Founded in 1998 by husband and wife team Amy Crain and Shawn Miller, ROOM is honored to present the work of  some of the world’s most renowned furniture and lighting designers, coupled with our own bespoke upholstery and cabinetry collections, designed by founder and creative director Amy Crain, former editor at House & Garden.

rockstar roster

We’re truly honored to partner with some of the world’s most celebrated furniture and lighting designers,  including Lindsey Adelman, Bocci, Apparatus Studio, Matera Designs, Michael Robbins,  CTO Lighting, Larose Guyon, Warner Walcott, Helen Gifford and many more. 

Our lines are highly curated; we love things that have the patina of hand creation, with soul and character to add real personality to your space.

modern luxury, made to order

Make it your own!

This is where we really shine, if we do say so ourselves. One amazing perk of our local workrooms is that we can build exactly what you need.  Every design is but a starting point . . . Let your imagination run wild.

For example: Select your exact sofa length or seat height.  Turn a sofa into a sectional, or a chair into a chaise.  Swap dining table bases and tops, or
make a table expandable.  Provide us with the exact finish you need to
match, or ask us to create cutlery inserts for your custom credenza.  We
love creating unique, personal pieces to last a lifetime.

A production drawing will show you everything you need to know . . . no surprises  It can be as simple or as complicated as your imagination! 

the power of one

We want to make your life just a little bit easier.

When working with ROOM, you’re able to order multiple lines, as well as custom upholstery and cabinetry, from one trusted, knowledgeable salesperson,and save you some precious time.   

ONE point of contact

ONE email address

ONE purchase order

ONE trusted source.

Simplicity and efficiency are two of our favorite words!

trade services

We are honored to work with some of the world’s most exciting architects and interior designers on projects small and large.  Our long-lasting relationships with the trade are the backbone of our business.  

We can help with drawings, material selections, custom finishes and designs and, of course, special trade pricing.  We are also able to scale up production for large quantity hospitality projects.  

Contact us to learn more.

put a rush on that

Have a design emergency that calls for quick action?  Fear not! 

Not only do we have a slew of Quick Ship items, we can also expedite many orders (particularly upholstery) in as little as 2 weeks!   

(No, that wasn’t a typo.)   

Rush charges apply on expedited production, but still — it’s always good to have options  in your back pocket.

let's get personal

We are all about the personal touch!

Super speedy responses, amazing product knowledge — those are a given. But we like to go the extra mile with things like:

Complimentary CAD drawings

Product research

Mood boards

Site visits

Fabric & leather suggestions

At ROOM, we believe that shopping for beautiful home furnishings should be a highly personal, easy and fun experience, and our aim is to exceed your expectations every time.

experience the experience

We got into this business 23 years ago because we love design, and the way it can transform our lives for the better.  This hasn’t changed.  Over the years, we’ve seen it all, and have learned all kinds of lessons on how to do things RIGHT.  For example —

Shippers who care about you, your home and your beautiful new piece of furniture, and know how to strap a sofa on top of an elevator when needed!

Artisans and workrooms who care not only about amazing quality, but who share our commitment to timely deliveries and exceeding your expectations.

Employees who truly care about your experience being a positive one, and who will go the extra mile to make that happen.  We’re here to build long-lasting relationships and look forward to working with you!